Privacy Policy

1. Introduction

Nexgen Communication ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.

2. Information We Collect

Personal Information

We collect information that you provide directly to us, including:

• Name, email address, phone number
• Shipping and billing address
• Payment information (processed securely through Razorpay)
• Account credentials
• Order history and preferences

Automatically Collected Information

When you visit our website, we automatically collect:

• IP address and browser type
• Device information
• Pages visited and time spent
• Referring website
• Cookies and similar tracking technologies

3. How We Use Your Information

We use your information to:

• Process and fulfill your orders
• Communicate with you about orders, products, and services
• Provide customer support
• Send promotional emails (with your consent)
• Improve our website and services
• Prevent fraud and enhance security
• Comply with legal obligations

4. Payment Information Security

We use Razorpay as our payment gateway. Your payment information is encrypted and processed securely. We do not store complete credit card information on our servers. All payment data is handled in compliance with PCI-DSS standards.

5. Information Sharing

We do not sell your personal information. We may share your information with:

• Service Providers: Payment processors (Razorpay), shipping companies, email service providers
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, sale, or acquisition

6. Cookies and Tracking

We use cookies and similar technologies to enhance your experience. You can control cookies through your browser settings, but some features may not function properly if cookies are disabled.

7. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Opt-out of marketing communications
• Object to processing of your information

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

9. Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the internet is 100% secure.

10. Children's Privacy

Our services are not directed to children under 18. We do not knowingly collect information from children under 18.

11. Changes to Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated date.

12. Contact Us

For questions about this Privacy Policy or to exercise your rights:

Email: info@nexgen1.com

Phone: +91 9437055351

Address: near Tata Nagar Petrol Pump, Ainthapali chowk, Ainthapali, Sambalpur, Odisha 768006